Order Confirmation:
Once you've placed your order through our website, you will receive a confirmation email. This email is to let you know that we have received your order in our system and your credit card has been successfully authorized for the purchase.
Order Processing:
We promptly process your order by verifying that your selected items are in stock and ready for shipment. On occasions where your items are backordered, we will immediately reach out to you via email, offering the option to either wait for your items to become available or cancel your order for a full refund.
Processing Time:
Please allow 1-3 business days for us to process your order. Should your order experience any unexpected delays beyond this timeframe, we will notify you promptly.
Shipment Details:
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Shipping Times: The shipping times for our products vary. To ensure clarity and convenience, we mirror the shipping policies of our suppliers directly on our product pages. This approach helps us provide you with the most accurate and updated shipping information. Please refer to the specific product page for detailed shipping times or contact us directly for more information.
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Back Orders: Some items, due to their high demand and limited availability, may only be available for back order at certain times. We encourage you to get in touch with our customer service team for updates on item availability and potential back order options.
Customer Service:
Our team is here to assist you every step of the way. For any questions regarding your order, shipping times, or our shipping policy, please do not hesitate to contact us. Our goal is to ensure your satisfaction and to help you create the space you've always dreamed of.